1180: Heather Younger

Nov 12

“Unshakable Leaders”

Discover why steadiness—not just resilience—could be your team’s greatest advantage in times of nonstop change.

Renowned expert on active listening and caring leadership, Heather Younger, joins to share why “unshakable” leaders are made, not born, and how intentional design of clarity and support transforms chaos into opportunity.

This episode explores the concept of creating “mini-cultures” within organizations, the real cost of ambiguity, and actionable tools for leaders to help their teams thrive even when the waters get rough. Learn how new approaches to steadiness, clarity, and recovery can reshape your team’s trajectory—and hear the story behind Heather’s transformative book, “The Unshakeable Team.”

Timestamped Overview
[00:00:02] Introduction to Heather Younger & her mission
[00:02:06] Focus on building unshakable leaders, teams, and cultures
[00:03:36] The inside-out approach to steadiness in leadership
[00:04:34] Listening and psychological safety remain fundamental
[00:05:09] Setting clarity, norms, and reducing ambiguity
[00:06:24] What’s different about the “Unshakeable” message
[00:07:08] Research on team stability and the cost of ambiguity
[00:08:25] The “unexpected gift” from sharing the book
[00:09:19] The “aha” moment leaders take from the Unshakeable Method
[00:12:03] Leadership lessons from rough waters and canoe metaphors
[00:13:08] How to plan for uncertainty with actionable analogies
[00:16:07] Resilience vs. designed steadiness in leadership
[00:17:54] Where to find Heather Younger and her work
[00:18:13] Rapid-fire “Fun Street” questions
[00:19:28] Looking ahead: designing for steadiness in 2027
[00:20:11] Closing remarks and call to action